Shipping and return information
Ordering Online from our Web Sites: Individual Customer
Shipping Information
Orders placed online will receive the following shipping rates:
Continental US
Normal Orders: $6.20 (flat rate)
Orders will ship within 3 business days of receipt of the order in the
warehouse.
Shipment Method: UPS ground
*UPS delivers Monday - Friday, no Saturday delivery available from this web
site.
Please allow 7 - 10 business days for delivery.
Express Orders: $15.50 (flat rate)
All express orders received prior to 10:00 AM ET, Monday - Thursday will be
shipped within 48 hours of receipt in the distribution center. All other
requests will be shipped by the second business day.
Shipment Method: UPS 2nd Day Air
UPS delivers Monday - Friday, no Saturday delivery available from this web
site.
Alaska/Hawaii
$25.95 (flat rate)
Shipment Method: UPS 2nd Day Air
UPS delivers Monday - Friday, no Saturday delivery available from this web
site.
U.S. Trust Territories
$25.00 (flat rate)
Shipment Method: Federal Express
APO
$23.00 (flat rate)
Shipment Method: U.S. Priority Mail
Return Information
All products sold to an individual are sold on a non-returnable basis.
You have thirty days to return damaged or defective product.
Ordering from AnswersPlus:
Proprietary College, Trade School, Beauty School, Business, Government, Retail
or Library Customers
Shipping Information
Orders are shipped prepaid unless otherwise requested, with
transportation costs added to the invoice.
Return
Information for Retail, Business, Industry & Government
Return
Information for Career Colleges
Ordering from ServicePlus:
Community College, 4-Year College, or University Bookstores
Shipping Information
Orders are shipped prepaid unless otherwise requested, with
transportation costs added to the invoice.
Return
Information
Ordering from SchoolsPlus:
K-12 School Purchasing Agents
Shipping Information
Orders are shipped prepaid unless otherwise requested, with
transportation costs added to the invoice.
Return
Information