Description: Discover what makes Delmar's Administrative Medical Assisting the premier learning package for administrative medical assisting. From coverage of the latest topics, trends and competency-based procedures, to the most innovative technology offerings on the market, no resource will get you closer to success in the medical office. Use the accompanying interactive software programs to translate your knowledge into practical skills. Product Benefits: - Electronic health records and total practice management systems content identified through special graphics and icons.
- Over 15 new administrative procedures providing hands-on training with Medical Office Simulation Software 2.0.
- Updated certification information for AAMA, AMT, and NHA examinations.
- New Spanish Glossary of terms, and free downloadable Spanish terms for mp3 players.
- The Critical Thinking Challenge 2.0 with 10 new video-based scenarios and outcomes.
- Medical Office Simulation Software 2.0 with enhanced insurance and billing functionality.
- StudyWare CD-ROM with games and assessment, flash cards for surgical instruments review, animations and an audio library.
Table of Contents: Section I: General Procedures.
Unit 1: Introduction to Medical Assisting and Health Professions.
Chapter 1 The Medical Assisting Profession.
Chapter 2 Health Care Settings and the Health Care Team.
Chapter 3 History of Medicine.
Unit 2: The Therapeutic Approach.
Chapter 4 Therapeutic Communication Skills.
Chapter 5 Coping Skills for the Medical Assistant.
Chapter 6 The Therapeutic Approach to the Patient with Life-Threatening Illness.
Unit 3: Responsible Medical Practice.
Chapter 7 Legal Considerations.
Chapter 8 Ethical Considerations.
Chapter 9 Emergency Procedures and First Aid.
Section II: Administrative Procedures.
Unit 4: Integrated Administrative Procedures.
Chapter 10 Creating the Facility Environment.
Chapter 11 Computers in the Ambulatory Care Setting.
Chapter 12 Telecommunications.
Chapter 13 Patient Scheduling.
Chapter 14 Medical Records Management.
Chapter 15 Written Communications.
Chapter 16 Medical Documents.
Unit 5: Managing Facility Finances.
Chapter 17 Medical Insurance.
Chapter 18 Medical Insurance Coding.
Chapter 19 Daily Financial Practices.
Chapter 20 Billing and Collections.
Chapter 21 Accounting Practices.
Section III: Professional Procedures.
Unit 6: Office and Human Resource Management.
Chapter 22 The Medical Assistant as Office Manager.
Chapter 23 The Medical Assistant as Human Resources Manager.
Unit 7: Entry into the Profession.
Chapter 24 Preparing for Medical Assisting Credentials.
Chapter 25 Employment Strategies. |
