Description: In today's dynamic health care environment, medical assistants are playing an increasingly important role. ADMINISTRATIVE MEDICAL ASSISTING, Sixth Edition, helps you gain the knowledge and skills needed to succeed in this rewarding, rapidly growing field. Known for its thorough coverage, extensive technical detail, and accurate, up-to-date content, this proven text book covers administrative tasks as well as general information on medical law, ethics and bioethics, and management skills. Students will find the chapters on employment strategies and entry into the profession packed with current information and guidance tips.
In addition, chapter material and learning objectives are clearly mapped to the most current accreditation standards, with an increased focus on professionalism and personal effectiveness, competencies to help you hone practical, real-world skills and prepare for certification. The text also supports effective learning with a variety of online resources to help you make the most of your time in the classroom and beyond.
Upon graduation you will find the chapters on professionalism, law and ethics, communication and transitioning from a student to a professional medical assistant extremely helpful as you begin your externship and career. Product Benefits: - Dynamic Trends. Extensive updates throughout the readings examine the latest trends and issues, industry best practices, and current technology, giving students an up-close perspective of medical assisting today.
- Enlightening Openers. Every unit starts with this NEW opening feature called Attributes of Professionalism, which explores five important attributes of professional behavior in the health care workplace and offers practical questions for self-testing.
- NEW Procedures. Updated to include the latest new and revised procedures, this book addresses the full depth and breadth of general, administrative, and clinical competencies for Medical Assistants.
- Critical Focus. Designed with a laser focus from the first page, ADMINISTRATIVE MEDICAL ASSISTING, 6e delivers learning outcomes based on current MAERB/CAAHEP/ABHES competencies, CLIA-waived laboratory procedures, and relevant digital terminology.
- Pointed Icons. Special icons highlight content throughout the readings to remind students of the importance of professionalism in their medical assisting career.
- Improved Course Control. A revised instructor's manual with chapter-linked exercises, learning activities tailored to diverse learning styles, a robust study guide with expanded critical thinking exercises and problem solving, and online competency checklists help you guide students through procedures and evaluate them with ease.
- Bright Insights. Packed with hundreds of hundreds of full-color photos and detailed diagrams, each chapter illustrates key procedures and showcases current equipment, building familiarity with the tools of the trade and bringing the pages to life.
- Guiding Graphics. Quick Reference Guides and infographics throughout the text help students find and understand critical information in a clear, succinct, and engaging way.
- Enhanced Studying. Created to improve testing outcomes, the Study for Success feature integrates a variety of optional and ancillary resources into each chapter while the expanded Certification Review quizzes build confidence with the certification testin
- Convenient Glossary. An extensive, back-of-the-book glossary provides key medical and industry terms, along with their definitions, serving as a helpful reference for mastering the unique terminology and acronyms used in health care.
- Healthy Skills. Painstaking coverage of the latest clinical and administrative skillsets offers readers everything they need to get ahead in one of today's most rewarding and in-demand fields.
- Competency Mapping. Drawing clear connections between chapter material and current ABHES, CAAHEP, and MAERB competencies, this book shows students how their lessons intersect with the job, and help them better prepare for their futures as working professi
Table of Contents: Section I: GENERAL PROCEDURES.
Unit 1: Introduction to Medical Assisting and Health Professions.
1. The Medical Assisting Profession.
2. Health Care Settings and the Health Care Team.
Unit 2: The Therapeutic Approach.
3. Coping Skills for the Medical Assistant.
4. Therapeutic Communication Skills.
6. The Therapeutic Approach to the Patient with a Life-Threatening Illness.
Unit 3: Responsible Medical Practice.
7. Legal Considerations.
8. Ethical Considerations.
9. Emergency Procedures and First Aid.
Section II: ADMINISTRATIVE PROCEDURES.
Unit 4: Integrated Administrative Procedures.
10. Computers in the Medical Clinic.
11. Telecommunications.
12. Patient Scheduling.
13. Medical Records Management.
14. Written Communications.
15. Medical Documents.
Unit 5: Managing Facility Finances.
16. Medical Insurance.
17. Medical Coding.
18. Daily Financial Practices.
19. Billing and Collections.
20. Accounting Practices.
Section III: PROFESSIONAL PROCEDURES.
Unit 6: Office and Human Resources Management.
21. The Medical Assistant as Clinic Manager.
22. The Medical Assistant as Human Resources Manager.
Unit 7: Entry into the Profession.
23. Preparing for Medical Assisting Credentials.
24. Employment Strategies.
Appendix A: Common Health Care Abbreviations and Symbols.
References
Glossary of Terms.
Index. |
