Description: This comprehensive text helps you develop the critical knowledge, skills, and behaviors to succeed as an entry-level medical assistant. Now featuring a streamlined organization for greater effectiveness, the text maintains the easy-to-understand, proven format that has made it a perpetual favorite. The new edition includes an updated, thorough introduction to the structure and function of body systems; the latest information on nutrition, the Affordable Care Act (ACA), and ICD-10; and content aligned and mapped to current ABHES standards and newly approved 2015 CAAHEP standards. Electronic health records have been updated throughout the text, and expanded text highlights now include personal effectiveness topics such as professionalism, teamwork, and time management. Up-to-date and innovative, the Eighth Edition of MEDICAL ASSISTING: ADMINISTRATIVE AND CLINICAL COMPETENCIES uses multiple in-text features and exclusive technology products to prepare you for career success and give you a significant advantage in today's competitive marketplace. Product Benefits: - Includes new chapters devoted to the office environment, computers and equipment, specialty exams and other procedures, emergencies in the medical office and the community, and managing the office, all designed to familiarize students with essential competencies relevant to modern medical assistants' daily work—and to enhance their value and marketability as future professionals.
- Eight new procedures and many additional procedures revised covering general, administrative, and clinical competencies, providing learners with accurate, up-to-date information related to common professional practices.
- A streamlined organization structure makes the current edition more accessible and effective for today's learners, and curriculum has been mapped to the latest curriculum standards for programmatic accreditation, including the latest ABHES standards and the newly approved 2015 CAAHEP standards. Standards mapping is provided for procedures, competency checklists, and the Instructor's Manual for easy reference.
- Many popular in-text features have been expanded and enhanced for the Eighth Edition, including Clinical Pearl and Patient Education boxes that bring real-world perspectives to the readings, and valuable coverage of topics such as professionalism, teamwork, time management, and workplace readiness to foster students' personal growth.
- Revised and expanded coverage of numerous topics important to today's medical assistant, such as fundamentals of psychology, electronic health records, safety in the medical office, Dietary Guidelines for Americans, the Affordable Care Act, ICD-10, nutrition, and the patient-centered medical home (PCMH).
- The laboratory procedures unit has been restructured to correlate with the flow process in a real clinic and laboratory setting, giving readers a better understanding of how laboratory procedures are conducted in a real-world environment.
- Provides a strong foundation in essential medical knowledge by providing a thorough introduction to anatomy and physiology including medical terminology, diagnostic tests, diseases and disorders, and treatments as well as feature boxes highlighting body systems throughout the lifespan and exploring their interrelationships with other systems.
- Extensive color photos, illustrations, charts, and tables help bring chapter contents to life and make important concepts easier to understand and apply for visual learners.
- Patient Education boxes throughout the text draw students' attention to important issues to discuss with patients before and during tests and examinations, while Clinical Pearl boxes offer real-world perspectives to complement the readings.
- Check Your Knowledge quizzes at the end of each chapter allow learners to assess their understanding of the material. Questions are presented in the style of certification exams so readers can gain familiarity with the exam format and increase their confidence when preparing for certification.
Table of Contents: Part I: MEDICAL ASSISTING FOUNDATIONS.
Unit 1: Health Care Roles and Responsibilities.
1. The Medical Assistant.
2. The Health Care Team and the Medical Environment, Past and Present.
Unit 2: Medical Law and Ethics.
3. Legal Issues.
4. Ethical Issues.
Unit 3: Professional Communications.
5. Verbal and Nonverbal Communications.
6. Applying Communication Skills.
Part II: STRUCTURE AND FUNCATION OF THE BODY.
Unit 4: Medical Terminology.
7. Introduction to Medical Terminology.
8. Understanding and Building Medical Terms of Body Systems.
Unit 5: Anatomy and Physiology of the Human Body.
9. Anatomic Descriptors and Fundamental Body Structure.
10. The Nervous System.
11. The Senses.
12. The Integumentary System.
13. The Skeletal System.
14. The Muscular System.
15. The Respiratory System.
16. The Circulatory System.
17. The Immune System.
18. The Digestive System.
19. The Urinary System.
20. The Endocrine System.
21. The Reproductive System.
Part III: THE FRONT OFFICE.
Unit 6: Business Communications.
22. Telephone Communications.
23. Written Communications.
24. The Office Environment, Computers, and Equipment.
Unit 7:Beginning the Patient's Record.
25. Scheduling Appointments and Receiving Patients.
26. The Medical Record, Documentation, and Filing.
Unit 8: Medical Insurance and Coding.
27. Health Insurance.
28. Procedural and Diagnostic Coding.
Unit 9: Billing and Payment for Medical Services.
29. Patient Accounts.
30. Preparing Insurance Claims and Posting Insurance Payments.
31. Patient Billing, Posting Patient Payments, and Collecting Fees.
Unit 10: Banking and Accounting Procedures.
32. Banking Procedures.
33. Accounts Payable and Accounting Procedures.
Part IV: THE BACK OFFICE.
Unit 11: Preparing for Clinical Procedures.
34. Infection Control and Medical Asepsis.
35. The Medical History and Patient Screening.
36. Body Measurements and Vital Signs.
37. Preparing for Examinations.
Unit 12: Assisting with Examinations.
38. The Physical Exam.
39. Specialty Examinations and Procedures.
40. OB/GYN Examinations.
41. Pediatric Examinations.
Unit 13: Laboratory Procedures.
42. The Physician's Office Laboratory.
43. Specimen Collection and Processing.
44. Blood Specimen Collection.
45. Diagnostic Testing.
Unit 14: Cardiology and Radiology Procedures.
46. Cardiology Procedures.
47. Radiology Procedures.
Unit 15: Minor Surgical Procedures.
48. Preparing for Surgery.
49. Assisting with Minor Surgery.
Unit 16: Medication Administration Procedures.
50. Pharmacology Fundamentals.
51. Measurement Systems, Basic Mathematics, and Dosage Calculations.
52. Administering Oral and Non-Injectable Medications.
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