Support
Delmar Cengage Learning is committed to the highest standards of integrity,
honesty, and fairness and will "Do Whatever it Takes" to help our customers,
authors, and fellow employees achieve their desired outcomes. To help us help
you, please select the appropriate contact information below based upon your
needs.
Place an Order
Find Your Sales Rep
Online Sales Support
Software Technical Support
Custom Publishing Solutions
Request Review Copies
Receive Rights and Permission to use our material
For general questions and mailing address
Author/ Renew Requests
To Place an Order
To place an order or for purchasing questions and order tracking:
Phone: 1-800-347-7707
Fax 1-800-487-8488
Hours: 8 AM to 6 PM Eastern Time.
Mail:
Attn: Order Fulfillment
P.O. Box 6904
Florence, KY 41022
For Canadian orders:
Phone: 1-416-752-9448 or 1-800-268-2222
Fax: 1-800-430-4445 or 1-416-752-8101
Email: inquire@nelson.com
Mail:
Nelson Canada
1120 Birchmount Road
Scarborough, Ontario M1K 5G4
Canada
TOP
For Online Sales Support
To place an order or for purchasing questions and order tracking:
Phone: 1-800-347-7707
Fax 1-800-487-8488
Hours: 8 AM to 6 PM Eastern Time.
Mail:
Attn: Order Fulfillment
P.O. Box 6904
Florence, KY 41022
For Canadian orders:
Phone: 1-416-752-9448 or 1-800-268-2222
Fax: 1-800-430-4445 or 1-416-752-8101
Email: inquire@nelson.com
Mail:
Nelson Canada
1120 Birchmount Road
Scarborough, Ontario M1K 5G4
Canada
TOP
For Software Technical Support
Free technical support is available for all software products such as
computerized test banks, laserdisks and CD-ROM packages that accompany our
titles.
Phone: 1-800-477-3692
Fax: 1-518-881-1247
Email: help@delmar.com
Hours 8:30 AM to 5:30 PM Eastern Time
For questions regarding Autodesk Press product installation, setup and/or
system requirements:
Phone: 1-800-423-0563
Hours: 8:30 AM to 6:00 PM Eastern Time.
Please note that this technical support does not cover any commercially
available software such as AutoCAD, CADKEY, etc.
TOP
Custom Publishing Solutions
The Custom Order Center will assist you with your requests for
Custom Solutions; Custom Publishing, Custom Bundling and other special
requests.
For custom bundling orders and information:
Phone: 1-800-245-6724
FAX: 1-800-451-3661.
For custom publishing orders and information
Phone: 1-800-355-9983.
Or visit the Custom Publishing web site at
http://www.custom.cengage.com/.
TOP
Request Review and Desk Copies
To request review or desk copies:
Phone: (800) 354-9706
Email: order.samples@cengage.com
Or use the
web site to request sample and desk copies.
TOP
Received Rights and Permission to use our material
Customers seeking to use material from any product need to
submit a written request to the Global Rights Group (GRG).
Phone: 1-800-730-2214
Fax: 1-800-730-2215
Email: permissionrequest@cengage.com
Mail:
Global Rights Group
20 Davis Dr.
Belmont, CA 94001
Or visit the Global Rights Group website.
TOP
For general questions and mailing address
For general questions or to send us mail, please use:
Business Mail:
Delmar Learning
5 Maxwell Dr.
PO Box 8007
Clifton Park, NY 12065 - 8007
Please Note: Only U.S. Post Office Mail (1,2,3rd and Priority Mail) can be
processed through this address
Physical Address:
Delmar Learning
Executive Woods
5 Maxwell Dr.
Clifton Park, NY 12065 - 2919
Please Note: UPS Ground and Overnight Courier packages must be shipped to our
physical address, not our mailing address
To speak with Editorial or Marketing
Phone: 1-800-998-7498
To report technical problems or issues with this site, please contact our
Webmaster.
TOP