Medical Practice Management System

First Edition
Author: Linda Nadeau
ISBN #: 1418037508
©2007   Publish Date: 02/27/2007
Binding: PB
Pages: 384
Publisher: Cengage Learning

Price: $130.95

Table of Contents:

SECTION 1: BUSINESS PLATFORM
CHAPTER 1: THE BUSINESS PLAN
Elements
Preparation
Guidelines
Layout
Financial Plan
Approaching Banks and Investors
Summary
CHAPTER 2: CREDENTIALING
Individuals
CHAPTER 3: HIPAA (Health Insurance Portability & Accountability Act)
Elements
Guidelines
Regulations
Business Associates
Organizations
CHAPTER 4: EMPLOYMENT STANDARDS
Employee Application
Employment at Will
Work Day and Work Week
Security
CHAPTER 5: EMPLOYEE CONDUCT
Delegation of Authority
Disciplinary Actions
Sexual Harassment
Alcohol and Drugs
Personal Appearance
CHAPTER 6: EMPLOYEE COMPENSATION
Full Time Employees
Job Classifications, Pay Grades, and Salary Ranges
Employee Evaluations
Benefits
CHAPTER 7: EMPLOYEMENT LEAVES
Voluntary Separation
Family and Medical Leave Act
Leave of Absence
CHAPTER 8: STAFF MEETINGS
Communication
Administrative Reporting
CHAPTER 9: FACILITY OPERATIONS
Facility Business Policy
Notifications
CHAPTER 10: FACILITY ENVIRONMENTAL GUIDELINES
General Office Guidelines
Back End Guidelines
Laboratory Guidelines
CLIA Guidelines
OSHA Guidelines
Fire Safety Plan
SECTION 2: PATIENT MANAGEMENT
CHAPTER 11: TELEPHONE MANAGEMENT
Front Desk Guidelines
Patient Communication and Messaging
Facsimile Transmissions
CHAPTER 12: APOINTMENT SYSTEMS
Allotments
Capacity
Categories
Scheduling
Effective Systems
CHAPTER 13: REGISGTRATION & SCHEDULING
New Patient Registration
Insurance Verification
Appointment Confirmation
Appointment Arrival
Appointment Hurdles
Cancellations and No-Shows
Recall System
CHAPTER 14: PATIENT CONSENT AND DISCLOSURE
Consent for Purposes of Treatment, Payment and Healthcare Operations
Authorization for Use or Disclosure of Protected Health Information
Patient Rights
Notice of Privacy Practices
CHAPTER15: PATIENT VISITS
Arrival
Medical Record
Check In
Patient Preparation
Orders for Treatment
Patient Notification
Check Out
Next Days Office Visits
CHAPTER 16: PHARMACEUTICALS
Medication Storage
Controlled Substances
Sample Medications
Prescription Refills
Packaged Devices
CHAPTER 17: MEDICAL RECORDS
Confidentiality
Maintenance of Medical records
Medical Record Review
Narrative Report
Subpoenas
Release of Information
Records Retention and Destruction
Preventative and Ambulatory Survey
CHAPTER 18: QUALITY IMPROVEMENT
Quality Improvement Plan
Emergency Protocol
Physician Called Away
Incident Reporting
Change of Care
SECTION 3: BILLING OPERATIONS
CHAPTER 19: PATIENT FINANCIAL LIABILITY
Patient Financial Policy

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