Contemporary Medical Office Procedures

Third Edition
Author: Doris Humphrey, PhD
ISBN #: 1401863450
©2004   Publish Date: 08/15/2003
Binding: PB
Pages: 400
Publisher: Cengage Learning

Price: $237.95

Product Benefits:

• A FREE Administrative Skills CD-ROM in the back of the book reinforces concepts presented in the book through interactive exercises
• Application problems provide learners with practice completing medical office tasks
• In Your Opinion questions encourage critical thinking by challenging learners to form opinions on thought-provoking issues
• Internet activities give learners experience using the Internet to locate chapter-related information

Table of Contents:

Preface. How to Use the Book. How to Use the Medical Assisting Administrative Skills CD-ROM. PART I: TODAY''S MEDICAL ENVIRONMENT.
Chapter 1: The Medical Environment.
Chapter 2: The Medical Staff.
Chapter 3: Medical Ethics.
Chapter 4: Medical law. PART II: PATIENT RELATIONS.
Chapter 5: Interacting with Patients.
Chapter 6: Telecommunications.
Chapter 7: Scheduling Appointments. PART III: COMPUTERS AND INFORMATION PROCESSING IN THE MEDICAL OFFICE.
Chapter 8: Computers in the Medical Office.
Chapter 9: Medical Documents and Word Processing.
Chapter 10: Professional Activities, Travel Arrangements, Postal and Delivery Services.
Chapter 11: Managing Medical Records. PART IV: AUTOMATING MEDICAL OFFICE FINANCIAL MANAGEMENT.
Chapter 12: Pegboard Accounting and Computerized Account Management.
Chapter 13: Billing and Collection.
Chapter 14: Health Insurance and Coding. PART V: BECOMING A CAREER MEDICAL ASSISTANT.
Chapter 15: Seeking Employment. Appendix A: AAMA Medical Assistant Role Delineation Chart. Appendix B: CAAHEP Standards for Curriculum. Appendix C: ABHES Course Content Requirements. Appendix D: Registered Medical Assistant (RMA [AMT])

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